Terms of Service.

These Terms of Service (“Terms”) govern your use of the Pet Emergency Center website at petemergencycenters.com and any related digital services. By using this website or our digital services, you agree to these Terms. If you do not agree, please do not use the website or services.

In these Terms, “we,” “us,” and “our” refer to Pet Emergency Center. “You” refers to anyone using the website or services.

1. Use of the Website.

You agree to use this website only for lawful purposes and in a manner consistent with these Terms. You agree not to:

• Use the website in any way that could damage, disable, or impair its functionality
• Use automated systems or software to extract data from the website
• Attempt to gain unauthorized access to any part of the website or related systems
• Use the website to transmit harmful content, spam, or malicious software
• Impersonate another person or misrepresent your identity

2. Veterinary Services.

Information provided through this website, including emergency tips, common emergencies guidance, and educational content, is for general informational purposes only. It is not a substitute for professional veterinary care.

If your pet is in distress, please call us at (954) 772-0420 or visit our hospital. Do not rely on website content alone to diagnose or treat your pet.

Website content is information, not medical advice. When something is wrong with your pet, call a veterinarian.

3. Telehealth Services.

When you book a telehealth consultation through our website, additional terms apply:

Scope of Service

Telehealth consultations are intended to provide veterinary guidance, triage support, and education. They cannot fully replace in-person veterinary care, and certain conditions, treatments, and prescriptions require an in-person examination.

Florida State Law

Florida state law governs the prescribing of certain medications via telehealth. Some medications require an in-person examination before they can be prescribed. Your veterinarian will explain any limitations during your consultation.

Fee and Credit Toward Visit

The $75 telehealth consultation fee is charged at the time of booking. If your consultation results in an in-person visit at our Fort Lauderdale hospital, the $75 fee is credited toward that visit when you arrive.

Cancellation and Rescheduling

You may reschedule or cancel a telehealth consultation through the link in your confirmation email or by calling us. Specific cancellation and refund terms are explained at booking.

4. Intellectual Property.

All content on this website, including text, images, logos, graphics, and design elements, is owned by Pet Emergency Center or used with permission. You may not reproduce, distribute, or create derivative works from this content without our written permission, except for personal, non-commercial use.

5. Third-Party Links.

Our website may include links to third-party websites, such as educational resources, partner organizations, and rescue groups. We do not control these third-party sites and are not responsible for their content, privacy practices, or terms. Visiting a linked site is at your own risk.

6. Disclaimers.

We try to keep website information accurate and current, but we make no guarantees about its completeness or accuracy. Emergency veterinary medicine evolves, and circumstances change.

To the maximum extent permitted by law, the website and its content are provided “as is” without warranties of any kind, including warranties of merchantability or fitness for a particular purpose. We do not guarantee uninterrupted access to the website or any specific results from using it.

7. Limitation of Liability.

To the maximum extent permitted by law, Pet Emergency Center is not liable for any indirect, incidental, consequential, or special damages arising from your use of this website or its services. This limitation does not apply to liability that cannot be limited under applicable law.

8. Indemnification.

You agree to defend and hold harmless Pet Emergency Center from any claims, damages, or expenses arising from your violation of these Terms or your misuse of the website or services.

9. Changes to These Terms.

We may update these Terms periodically. The effective date at the top reflects the most recent update. By continuing to use the website after Terms have been updated, you accept the revised Terms.

10. Governing Law.

These Terms are governed by the laws of the State of Florida, without regard to its conflict of law principles. Any disputes will be resolved in the state or federal courts located in Broward County, Florida.

11. Severability.

If any provision of these Terms is held unenforceable, the remaining provisions continue in full force.

12. Contact.

Questions about these Terms?

Pet Emergency Center
921 East Cypress Creek Rd., Fort Lauderdale, FL 33334
Phone: (954) 772-0420
Email: legal@petemergencycenters.com

See also: Privacy Policy