For Referring Veterinarians.

Pre-Transfer Communication.

Our veterinarians appreciate the opportunity to review the case and communicate with the referring veterinarian prior to transfer. A brief call ahead of arrival ensures a smooth transition for your patient and your client, and it lets our team prepare so the patient is treated without delay.

When you have a case headed our way, please call (954) 772-0420 to give us a heads-up. We will discuss the patient's condition, expected arrival time, and any clinical context that will help us pick up where you left off.

Documents Needed for Patient Referral.

To support continuity of care, please send the following with the referral or as soon as possible after:

• Patient medical records
• Medication dosage and time administered
• Blood work results
• Radiographs
• Any additional test results relevant to the case

Documents can be sent by email or fax. Even a few key details ahead of arrival can save valuable time when the patient walks in.

Communication Back to Your Practice.

Our practice management software, Idexx Neo, fully integrates with our in-house lab and diagnostic imaging equipment. Patient records are sent electronically to your practice email. We communicate the case summary, diagnostic findings, treatments performed, medications dispensed, and discharge recommendations.

If you have not received records you are expecting, or if you need an update on a patient's condition, please reach out at any time.

Patients Returned for Follow-Up.

Unless circumstances require otherwise, we return your patient to you for ongoing care. Suture removal, recheck exams, ongoing medication management, and post-emergency follow-up are best handled by the practice that knows the patient. We make that handoff explicit in every discharge.

For cases that require specialty referral beyond our scope, we coordinate transfer to the appropriate specialist and keep your practice informed throughout. You will not be left guessing where your patient went or what happened next.