The veterinary industry has changed dramatically in the last decade. Corporate conglomerates have acquired thousands of private practices. Emergency hospitals have been bought, rebranded, and absorbed into national networks with standardized pricing, corporate protocols, and quarterly growth targets.
There is nothing inherently wrong with those hospitals. Many of them employ excellent veterinarians. But something is lost when the person treating your pet has to answer to a boardroom three states away.
We watched the consolidation happen around us. We chose a different path.
When you bring your pet to Pet Emergency Center, the people making decisions about their care are the same people looking you in the eye. The pricing policies are set by veterinarians, not financial analysts. The treatment plans are designed around your pet and your real life, not a corporate script.
For the families who come to us, that is the whole thing.